When using government online services, your information isn’t shared without your permission. Your myGovID is controlled by you and protected by the Australian government.

Verifying your photo to set up a Strong myGovID better protects your identity and allows you to access more services. After this one-off check, your photo is deleted and not used for surveillance. It’s like an in-person identification check, but it’s completed in your app. Verifying your photo is a one-off check that compares your face with the photograph on your passport to confirm your identity. Built-in technology like Face ID stores your image and compares your face each time you use the technology to unlock your smart device or log in to your apps. Verifying your photo (using face verification) is different to the built-in technology in your device like Face ID.

verifying in real-time – that you’re there at the time the image is captured.

the right person – it compares your image to your existing passport record.

a real person – it looks for impersonation attempts, for example it recognises videos, photos or masks.

Completing the one-off face scanning process checks you’re: The technology checks that you are present and taking the photo, as it is trained to look for signs of fraud. To verify your photo, you need to take a photo (a selfie) in the myGovID app. But you still have the choice to call or visit a government shopfront in person. With a Strong myGovID, you can access services from the convenience of your own home – anywhere, anytime. Verifying your photo helps to better protect your identity and when used to set up a Strong myGovID, it allows you to access more services online. This means we’re testing and continuing to improve the technology. Verifying your photo and Strong identity strength are new features which are currently in public beta.

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